Comments on: Shimano STEPS E-Bikes: How to Operate and Update https://www.montaguebikes.com/folding-bikes-blog/2021/02/shimano-steps-ebikes-how-to/ Performance Folding Bikes for Road and Mountain Mon, 21 Jul 2025 00:27:56 +0000 hourly 1 https://wordpress.org/?v=6.8.2 By: Renee https://www.montaguebikes.com/folding-bikes-blog/2021/02/shimano-steps-ebikes-how-to/#comment-187942 Mon, 21 Jul 2025 00:27:56 +0000 https://www.montaguebikes.com/?p=83250#comment-187942 What does the M mean on the LCD screen?

]]> By: Wayne Marsden https://www.montaguebikes.com/folding-bikes-blog/2021/02/shimano-steps-ebikes-how-to/#comment-185525 Sun, 04 May 2025 06:54:41 +0000 https://www.montaguebikes.com/?p=83250#comment-185525 In reply to Mads Skyttegaard.

how to activate the lighting function to on off on e8000. it just displays lights but no on and off, been told this can be activated in the app

]]> By: Mads Skyttegaard https://www.montaguebikes.com/folding-bikes-blog/2021/02/shimano-steps-ebikes-how-to/#comment-173466 Wed, 25 Dec 2024 17:09:41 +0000 https://www.montaguebikes.com/?p=83250#comment-173466 Hi,
I was updating the system, and lost connection to the bike, AND the bike did also shut down. Now when I turn on the Bike, the shimano sc-7000 display comes on and a beep, but shuts down after 2 seconds. I cant boot up the system. Anyone had the same issue.?

]]> By: Ash https://www.montaguebikes.com/folding-bikes-blog/2021/02/shimano-steps-ebikes-how-to/#comment-170807 Fri, 04 Oct 2024 18:43:28 +0000 https://www.montaguebikes.com/?p=83250#comment-170807 In reply to Montague Bikes.

hello can you advise me how to reset the distance milage back to zero. I don’t mean the trip milage but the odometer mileage.

]]> By: Alain31 https://www.montaguebikes.com/folding-bikes-blog/2021/02/shimano-steps-ebikes-how-to/#comment-165720 Mon, 22 Jul 2024 15:40:22 +0000 https://www.montaguebikes.com/?p=83250#comment-165720 Bonjour, Quelle est la reference du cable pour relier le Shimano SC-E5000, ( moteur Step 6100) a une ordinateur portable pour mise a jour Firmware, pas trouver sur le site Shimano.
Je vous remercie
Cordialement

]]> By: levent sengul https://www.montaguebikes.com/folding-bikes-blog/2021/02/shimano-steps-ebikes-how-to/#comment-164831 Mon, 03 Jun 2024 22:29:01 +0000 https://www.montaguebikes.com/?p=83250#comment-164831 I have ep7000, is there a way to increase the motor support to 25 watt pedal support?

]]> By: Montague Bikes https://www.montaguebikes.com/folding-bikes-blog/2021/02/shimano-steps-ebikes-how-to/#comment-148485 Thu, 25 May 2023 14:37:49 +0000 https://www.montaguebikes.com/?p=83250#comment-148485 In reply to Neil Hartley.

Hi Neil. What type of bike is this? If it’s a Montague M-E1, please call us for support at 800-736-5348. If it’s another manufacturer, I’d recommend reaching out to them, or to the bike shop/retailer where you purchased it. If a firmware update was interrupted, the bike may need to be connected to a computer running Shimano’s E-Tube software in order to reinstall firmware / complete the update. Just a guess though!

]]> By: Neil Hartley https://www.montaguebikes.com/folding-bikes-blog/2021/02/shimano-steps-ebikes-how-to/#comment-148481 Wed, 24 May 2023 18:33:26 +0000 https://www.montaguebikes.com/?p=83250#comment-148481 In reply to Montague Bikes.

I just received a new bike and connect vie the app. First thing it advised was the display and ep8 needed an update. Ran the display up ok then half way through motor update it disconnected. The display screen went off, not it won’t turn on at all. Please advise ?

]]> By: Alan https://www.montaguebikes.com/folding-bikes-blog/2021/02/shimano-steps-ebikes-how-to/#comment-145358 Fri, 17 Feb 2023 06:01:43 +0000 https://www.montaguebikes.com/?p=83250#comment-145358 In reply to simon.

Does the odometer go back to zero once you have clocked up 10,000km?

]]> By: Montague Bikes https://www.montaguebikes.com/folding-bikes-blog/2021/02/shimano-steps-ebikes-how-to/#comment-144744 Fri, 06 Jan 2023 16:42:24 +0000 https://www.montaguebikes.com/?p=83250#comment-144744 In reply to Uro Corsame.

If the drive system shut off completely, it could be an issue with the wiring between the head unit and the motor. It’s difficult to diagnose something like this without inspecting the system, so we would recommend bringing it to your local Shimano service center or contacting BMC to see if this is a known issue with that bike model.

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